Last updated: October 6, 2026
This Privacy Policy explains how 24/7 Pro Agents (“we,” “us,” or “our”) collects, uses, and shares information when you visit https://247proagent.com (the “Site”) or use our services, including our missed-call text-back and related business automation services (the “Services”). By using the Site or Services, you agree to this Policy.
Information we collect
Information you give us. When you book a call, submit a support ticket, or contact us, we collect details such as your name, email address, phone number, business name, and anything you include in your message.
Information collected automatically. Like most websites, we and our service providers may collect your IP address, browser type, device information, pages viewed, and referring pages through cookies and similar technologies. See our Cookie Policy for details.
Public business information. To prepare audits for local businesses, we review publicly available information such as Google Business Profile details, public reviews, and public contact information. We do not access private accounts without permission.
Customer messages. If you are a client, our systems may process phone numbers and text-message content of your customers and callers on your behalf, only to deliver the Services you have asked us to provide.
How we use information
We use information to provide and improve the Site and Services, respond to requests, schedule and run audits and calls, send service-related messages, prevent fraud and abuse, and comply with legal obligations. With your consent, we may send marketing messages, and you can opt out at any time.
Text messages
If you give us your mobile number and agree to receive texts, we may send messages related to your request or service. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile phone numbers or SMS opt-in data with third parties for their marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate (for example hosting, scheduling, messaging, email, and analytics providers), when required by law or to protect rights and safety, or in connection with a business transfer such as a merger or sale. Service providers may use information only to perform services for us.
Cookies and analytics
We use cookies and similar tools to keep the Site working and to understand how it is used. You can control cookies through your browser settings, as described in our Cookie Policy.
Data retention and security
We keep information only as long as needed for the purposes described here or as required by law. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices and rights
You may ask to access, correct, or delete the personal information we hold about you, or opt out of marketing messages, by contacting us through our contact page. Depending on where you live (including Florida and other U.S. states), you may have additional rights under local privacy laws, and we will respond as those laws require.
Children
The Site and Services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Third-party links
The Site may link to third-party websites. We are not responsible for their privacy practices.
Changes to this Policy
We may update this Policy from time to time. The “Last updated” date above shows when it last changed. Continued use of the Site after changes means you accept the updated Policy.
Contact us
Questions about this Policy? Contact 24/7 Pro Agents (Tampa Bay, Florida) through our contact page.